MyPreConsult Pre-Consultation Assessment
Version 1.0 — April 2026
Your specialist clinic is the data controller for the personal information collected through this pre-consultation assessment. This means your specialist clinic decides how and why your data is used.
Contact: Please contact the clinic directly for data enquiries.
Sagence Health Ltd provides the technology platform (MyPreConsult) that powers this assessment. Sagence Health processes your data on behalf of your specialist clinic under a formal data processing agreement.
During this assessment, we collect the following information about you:
If your referring GP has provided a referral letter, the information in that letter is also used to personalise your assessment.
We collect this information to prepare for your specialist consultation at your specialist clinic. By gathering your health history before your appointment, your specialist can review your situation in advance and make better use of your consultation time.
Lawful basis: Your data is processed because it is necessary for the provision of health care, under Article 9(2)(h) of the UK General Data Protection Regulation, read with Schedule 1, Part 1, Condition 2 of the Data Protection Act 2018.
This assessment is conducted by an AI assistant, not a human. The AI asks you questions about your health and records your responses. It does not make any clinical decisions about your care.
After your assessment is complete, the AI generates a structured summary of your responses. This summary is reviewed by your specialist clinician, who makes all clinical decisions.
The AI technology used includes:
Your data is processed by these AI systems solely for the purpose of your pre-consultation assessment. It is not used to train AI models.
You have the right to request that your pre-consultation assessment is conducted manually rather than by AI. To arrange this, contact your specialist clinic directly.
| Who | What they see |
|---|---|
| Your specialist clinician at your specialist clinic | Your full clinical summary, questionnaire results, and interview transcript |
| Clinical staff at your specialist clinic | Patient records as required for appointment administration |
| Sagence Health (technology provider) | Technical access to the platform for service delivery, support, and maintenance |
| Google Cloud Platform | Infrastructure provider; data is encrypted and not accessed by Google staff |
| Google Vertex AI / Anthropic | AI processing providers; your interview data is processed to generate responses and is not retained for model training |
Your data is never sold or shared with third parties for marketing purposes.
Your data is stored in the United Kingdom on Google Cloud Platform servers in London (europe-west2). AI processing is performed within the United Kingdom and European Economic Area (Netherlands, europe-west1). Your data is not transferred outside the UK and EEA.
Your data is kept as part of your clinical record at your specialist clinic. The retention period is determined by your specialist clinic in accordance with applicable clinical records management requirements.
After the retention period, your data is securely deleted from the MyPreConsult platform.
Under UK data protection law, you have the following rights:
To exercise any of these rights, contact your specialist clinic directly.
We will respond to your request within 30 days.
If you are unhappy with how your data has been handled, you have the right to complain to the Information Commissioner's Office (ICO):
We would appreciate the opportunity to resolve any concerns directly. Please contact your specialist clinic in the first instance.
This privacy notice may be updated from time to time. The current version will always be available through the MyPreConsult platform. The version number and date are shown at the top of this document.